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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Janet Baltierra

Janet Baltierra

March 24, 2025

5  out of  5
rating by Janet Baltierra
"I've had other insurance agents and their service is nothing compare to these ladies under my parent's policy.. Ms Arlysse helped us last Thursday we went in; she was very patient with my sister and mom's questions and we didn't feel rushed at all. My mom enjoyed the snacks they had on the way out 😆"
We responded:
"Thank you for the kind words Janet "
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oscar aragon

March 6, 2025

5  out of  5
rating by oscar aragon
"I love the service that my agent Janie give me every time I need to do something on my insurance policy. I would like to giver 10 stars for great service. Thanks Janie"
We responded:
"Thank you Mr Aragon. 10 stars does seem more appropriate doesn’t it 😊"
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Debbie Walters

March 5, 2025

5  out of  5
rating by Debbie Walters
"Everyone is so helpful! Highly recommend"
We responded:
"Thank you Debbie!"
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Jackie Garza

February 25, 2025

5  out of  5
rating by Jackie Garza
"State Farm with Scott Baxter is a very good insurance company to be with. Janie Gomez who works with State Farm is very professional and ALWAYS with out a doubt takes care of her Clients! Whatever questions or issues you’re having Janie is on it ! If you’re looking for a good insurance company go with State Farm- Scott Baxter."
We responded:
"Thank you Jackie. Janie is amazing!"
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Josefa Hernandez

February 7, 2025

5  out of  5
rating by Josefa Hernandez
"Excelente oficina, yo no tengo nada de problemas con ellos. Tengo años con ellos, se los recomiendo."
We responded:
"Thank you!"
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Evelin

February 5, 2025

5  out of  5
rating by Evelin
"I had a great experience working with Janie Gomez. She was incredibly very helpful, answered all my questions thoroughly, and made the entire process easy to understand. Their professionalism and knowledge about life & auto insurance options gave me confidence in choosing the right plans for my needs. I highly recommend Janie Gomez to anyone seeking reliable and personalized service."
We responded:
"Thank you. "
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Andrea Ramirez

February 4, 2025

5  out of  5
rating by Andrea Ramirez
"I had an excellent experience with Janie and team. Janie has worked with me and my family for 8+ years. Janie is knowledgeable, patient, and helpful in finding the best coverage for my needs. She takes her time to explain all my options and made the entire process smooth and stress-free. Highly recommend her for anyone looking for a reliable and Spanish speaking professional."
We responded:
"Thank you. "
Profile photo of Luis Solis

Luis Solis

February 4, 2025

5  out of  5
rating by Luis Solis
"Janie Gomez was really nice and helpful. Best customer service"
We responded:
"Thank you Luis "
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Jessica Appelt

January 31, 2025

5  out of  5
rating by Jessica Appelt
"Janie is fantastic. She is always available when we have a question, gives wonderful advice on things we should change on our policy. Truly blessed to have an agent who puts her customers first versus trying to make a dollar. So happy we switched! We love Janie."
We responded:
"Thank you 🙏🏻 "
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Scott Hunter

January 31, 2025

5  out of  5
rating by Scott Hunter
"Fantastic group of people, they are always courteous, professional in office and in claim's . I really appreciate them"
We responded:
"Thank you Mr. Hunter, we appreciate your business. Scott. "
Profile photo of Richard Ayala

Richard Ayala

January 30, 2025

5  out of  5
rating by Richard Ayala
"I have been with State Farm over 15 years with Scott Baxter and they have always been there when you need them. Janie is my favorite agent she always answers my questions and is very patient and friendly.Thank you guys."
We responded:
"Thank you Mr. Ayala. "
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Melquisedec Acevedo. Jr

January 30, 2025

5  out of  5
rating by Melquisedec Acevedo. Jr
"always great service. Jaine always goes above and beyond helping the customer as best as she can. Best State Farm experience I have ever had every single time."
We responded:
"Thank you. "
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cricket cellphone

January 29, 2025

5  out of  5
rating by cricket cellphone
"Janie is a wonderful agent she is very helpful everytime i come in to make a payment she is on top of my needs. I would recommend janie to anyone who needs an agent."
We responded:
"Thank you very much for your kind words. "
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Carol Phillips

January 29, 2025

5  out of  5
rating by Carol Phillips
"State Farm and Scott been my agent for years"
We responded:
"Thank you 🙏🏻"
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Travis Brocato

July 22, 2024

5  out of  5
rating by Travis Brocato
"Great local insurance!"
We responded:
"Thank you Travis!"
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B Pie

May 2, 2024

5  out of  5
rating by B Pie
"Very professional."
We responded:
"🙏🏻. Thank you. "
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kelly reyes

March 7, 2024

5  out of  5
rating by kelly reyes
"Janie was an excellent agent she took care of me and my family for years you won't be disappointed if she is your agent thanks for everything"
We responded:
"Thank you for the kind works Kelly "
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Elbin Manzanares

December 28, 2023

5  out of  5
rating by Elbin Manzanares
"Mms"
We responded:
"Thank you Elbin. Happy New Year. "
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Teresa McCarty

December 19, 2023

4  out of  5
rating by Teresa McCarty
"Scott Baxter is the best. Having insurance with this agency for years; State Farm team looks out for you like family and provides the best possible quotes for the coverage needed. Thank you State Farm for always maintaining great customer service and professionalism."
We responded:
"Thank you Teresa! What can we do to get that 5th star??⭐️ "
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Terence Kennedy

December 18, 2023

5  out of  5
rating by Terence Kennedy
"The service in the office is always very good The team is always cooperative"
We responded:
"Thank you Mr Kennedy. Merry Christmas 🎄 "
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Rodrigo Rivera

December 14, 2023

5  out of  5
rating by Rodrigo Rivera
"Well well Scott baxter's office has been so great. They have treated me so well the customer service. I've gotten so much from Janie so grateful for help she NEEDS A RAISE ASAP!!!! OR XMAS BONUS. They are the Chick-fil-A of insurance companies here at the this office."
We responded:
"We love Janie. She’s getting a raise and a Xmas 🎄 bonus for sure. Thank you for the kind words. "
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Judy Cornett

December 11, 2023

5  out of  5
rating by Judy Cornett
"Scott and his staff are professional, friendly, and always willing to help answer any questions I have."
We responded:
"Thank you Mrs Judy. Merry Christmas 🎄 "
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Luis Vences

December 2, 2023

5  out of  5
rating by Luis Vences
"It's always wonderful when you have a agent like Janie and Scott to count on when there's something you don't understand. Always nice working with them"
We responded:
"Thank you Luis "
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Raymond Cavazos

December 2, 2023

5  out of  5
rating by Raymond Cavazos
"Just let me tell you about my experience with State Farm, I have been with them for over 25 years before Scott got here, when he took over I was kind of pessimistic to stay with them, but I am so happy that I did. His associate Janie is the bomb. She answered all my questions that I had concerns with and she even saved me more money and I even got life insurance. Janie is amazing, she will even come to her office when it is closed just to meet. With other family members to try and help them with getting better deals.i love her like family. If you want honest and reliable insurance come see Scott and Janie tell the I sent you . Thank You"
We responded:
"Thank you very much for the kind words Mr Cavazos. We appreciate you giving us a shot and look forward to taking great care of you and your family for years to come. "
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Frank Alexander

November 14, 2023

5  out of  5
rating by Frank Alexander
"Always helpful staff with superb knowledge of the best products available."
We responded:
"Thank you Frank! Customer service is our specialty!"